1. Scope
This Refund Policy applies to all digital services provided through this website, including but not limited to consulting services, coaching sessions, custom digital work, subscriptions, and any other online service delivered electronically.
2. Refund Period
Clients may request a refund within 14 calendar days from the date of purchase.
After this period, no refund requests will be accepted.
3. Eligibility Conditions
To be eligible for a refund:
- the request must be submitted within the 14-day period;
- the service must not have been fully delivered or completed;
- partial refunds may apply if the service has already been partially performed;
- proof of purchase may be required.
4. Refund Request Process
All refund requests must be submitted via the contact method provided on the website.
The request must include:
- full name used for the order;
- email address used at checkout;
- date of purchase;
- reason for the refund request.
5. Refund Approval and Processing
Once approved, refunds will be processed using the original payment method within 14 business days.
If the service has already started, the refund amount may be adjusted based on the work already completed.
6. Non-Refundable Situations
Refunds will not be granted in the following cases:
- request submitted after the 14-day period;
- service already fully delivered;
- misuse or abuse of the service;
- violation of terms of use.
7. Changes to This Policy
This Refund Policy may be updated at any time to reflect operational, legal, or service-related changes.